Terms & Conditions

Terms & Conditions of attending investigations with Dead Haunted Nights

IMPORTANT Please read before proceeding.

 

1. 1.Persons attending must be 18 years of age or older. We may ask for proof of age which you must supply.
3. 2.Anyone found to be under the influence of alcohol / drugs during a Dead Haunted Nights (hereafter known as ‘DHN’) event will be asked to leave immediately. Some locations have a bar where drinks may be purchased, in these cases we ask that you drink in moderation and do not exceed the legal limit for driving. DHN will not be held responsible in any way for accidents arising as a result of the influence of alcohol / drugs.
5. 3.Smoking indoors at any of our event locations is strictly forbidden. Smokers will be made aware of permitted outdoor areas on the night of the event.
7. 4.We do not allow naked flames / candles at any of our locations / events. Anyone found to be in breach of this point will be asked to leave the event. THIS IS FOR EVERYBODY’S SAFETY.
9. 5.Personal possessions and articles brought to the event remain your own responsibility and DHN do not accept liability for damage or loss of such items. Therefore please do not leave anything of value unattended at any time. By taking part you agree to indemnify us [DHN] and the event location against any loss, damage or theft to your personal possessions whilst taking part in any event.
11. 6.DHN recommends that you have your own insurance in place before attending any investigation, in the unlikely event of an accident. Attendance to an investigation is solely at your own risk.
13. 7.By joining DHN on an investigation, you agree to act in a sensible and civilized manner at all times and to abide by the directions given by DHN team members / location management at each event. Please take care whilst at a location, as you will be held personally responsible for any damage caused by yourself as a result from not adhering to given instructions / directions.
15. 8.It is your responsibility to ensure that you are wearing suitable clothing / footwear for each event and that you come prepared for any weather condition.
17. 9.During our investigations you may be given the opportunity to use some of our specialized investigation equipment. We ask that you do so with extreme care, as misuse / abuse of such will render you liable for any loss or damage incurred. If you cannot agree to these terms then please do not use our equipment.
19. 10.DHN do not ‘create’ scares or paranormal activity. Anything unusual that happens is real, and can be quite frightening. To this, anyone of a nervous disposition, weak heart or who may be pregnant are warned to take this into consideration before attending an event. DHN will not be held responsible for any distress, harm or injury caused as a result of any unexplained activity / fright. You attend at your own risk.
21. 11.If you have a disability / limited ability please contact DHN prior to any ticket purchase, as unfortunately not all of our locations are suitable for disabled / limited ability access. We will do our best to accommodate your needs.
23. 12.Ticket price does not include accommodation. This must be arranged by you should you wish for somewhere to stay after the event finish time.
25. 13.Phil Whyman will make every attempt to attend all Dead Haunted Nights events (unless stated in the event information). However, due to circumstances beyond his control he may miss events without giving prior notice for media commitments. In these circumstances the event will still go ahead with the Dead Haunted Nights crew.

 

14.Dead Haunted reserve the right to alter event prices without prior notification. If you buy a ticket for an event which is then offered at a lower price NO REFUND OF THE PRICE DIFFERENCE will be offered.

 

 

FILMING of EVENTS

Our investigations are occasionally filmed, and we do use audio recording and photographic equipment. By attending events you are agreeing that your image may be used in a non-defamatory manner on the DHN website.

 

 

ACTS of GOD

Cancellation by DHN
In the unlikely event that DHN has to cancel an event due to adverse weather conditions we will endeavour to inform you as soon as possible.
If an event is cancelled on our part, you will firstly be given the opportunity of moving to an alternative event. If this is not possible on your part we will refund your ticket/s.

Cancellation by YOU
If for any reason or you are unable to attend an event for such reasons as adverse weather only (and the event is still going ahead with DHN), you must contact US on 07734320321 immediately.
In these circumstances, DHN will offer you an alternative event. If you are unable to attend any of the alternative events offered then DHN will refund you 50% of the ticket cost. This is to cover location deposit charges and fees.

 

 

CANCELLATIONS & REFUNDS

Occasionally, events may be cancelled or postponed by Dead Haunted Nights (hereafter known as ‘DHN’) for reasons beyond our control. Should this happen, DHN will make every effort to make sure you receive a full refund. In the unlikely event that we have to reschedule or move an event, refund limitations may be set.

Cancellations on your part from one calendar month (31 days) of an event will result in no refund being given. Cancellations over this period prior to an event date will be refunded 50% of the original ticket purchase price. This is to adequately cover DHN’s costs and location deposit charges.
The option of moving to an alternative event may be offered to you by DHN; this is done solely at our discretion. Should this be accepted by you, you agree to pay any additional cost per ticket if applicable.

These terms and conditions shall be governed by United Kingdom laws.

Dead Haunted Nights may alter these terms and conditions at any given time and without prior notification.