Dead Haunted Booking Information

SHIPPING

Tickets to all events are normally sent out 7 days prior to the event date.

Acknowledgements are sent out automatically once your order is processed

 

CANCELLATIONS & REFUNDS

Occasionally, events may be cancelled or postponed by Dead Haunted Nights (hereafter known as ‘DHN’) for reasons beyond our control. Should this happen, DHN will make every effort to make sure you receive a full refund. In the unlikely event that we have to reschedule or move an event, refund limitations may be set.

 

Cancellations on your part from one calendar month (31 days) of an event will result in no refund being given. Cancellations over this period prior to an event date will be refunded 50% of the original ticket purchase price. This is to adequately cover DHN’s costs and location deposit charges.

The option of moving to an alternative event may be offered to you by DHN; this is done solely at our discretion. Should this be accepted by you, you agree to pay any additional cost per ticket if applicable.